CAWST is looking for an enterprising and motivated individual with excellent organizational and writing skills to further build CAWST’s staff, partners and clients’ knowledge and expertise in WASH. The position is based in Calgary, Canada.
The Position:Knowledge and Research Coordinator
Reports to: Director, Research Learning
Type: Full-time permanent. Part-time may be considered.
Start Date: Flexible, February 2015
This is a new position at CAWST. You will develop innovative strategies, processes and tools to effectively manage technical knowledge in water, sanitation, and hygiene (WASH), building CAWST to become a global leader and centre of expertise in WASH.
You will lead the collection, analysis, and management of WASH technical knowledge from academia, grey literature, and the field experience of practitioners and CAWST’s broad base of over 1,000 clients in over 100 countries. You will also support the sharing of knowledge, both within CAWST to ensure that staff are informed and current, as well as with our partners and clients. You will facilitate the exchange of knowledge between academics and practitioners, mentors practitioners to implement WASH programs using the best available knowledge, and supports academics to conduct research relevant to the needs of the practitioners.
You are an enterprising and motivated individual with excellent organizational and writing skills, who wants to contribute to expanding water and sanitation access globally.
The position is based in Calgary, Alberta, Canada. Travel is not required.
The Knowledge and Research Coordinator will support the following functions:
A. Create innovative strategies and processes to transfer relevant knowledge to staff
- Create and streamline strategies, processes and tools to access and review latest WASH research information.
- Create and streamline strategies, processes and tools to distill relevant research knowledge to staff through written and verbal means, in-person and remotely.
- Response to technical inquires by CAWST staff.
- Maintain a list of commonly asked WASH facts and figures.
B. Capture knowledge from staff and clients
- Create and implement new strategies, processes and tools to collect tacit knowledge and learnings from field staff and from clients.
- Advance the expansion of knowledge management systems, including but not limited to e-Libraries and online knowledge bases.
C. Generate and disseminate new knowledge to the sector through innovative channels
- Establish strong working relationship with reputable research institutions worldwide to address priority knowledge gaps in the sector.
- Coach practitioners to design and manage practical research projects to increase the impacts and sustainability of their WASH programs.
- Support Education Program Development department in creating effective education and training materials.
- Share new knowledge through emerging and traditional channels, including and not limited to webinars, videos, virtual discussion forums, online knowledge-bases conferences, and publications.
- Response to technical inquiries by clients, students, and others.
D. Global services to clients
- Develop, pilot test, and refine potential in-country services to clients related to practical research and knowledge management.
E. Other responsibilities
- Maintain water quality testing equipment and supplies.
- Support business development and management functions, for example:
- Develop and execute strategies and plans of the Research Learning department.
- Understand and contribute as appropriate to CAWST’s operations and business services cycle (e.g. monthly operations reports, budget reconciliations)
- Interface and sustain credibility with partners, clients and potential clients to promote CAWST’s credibility and services.
- Assist with proposal writing, fund development, donor reporting and public campaigns, as required.
- Masters level degree (or higher) in engineering, public health, science or related fields.
- Minimum 2 years of experience working in water, sanitation, hygiene, or health in international development context.
- Preferred experience in library and information science.
- Preferred experience of applying ICT (information communications technology) to knowledge management.
Skills and Attributes:
- Entrepreneurial: Enjoy working in a dynamic, constantly changing environment. Able to identify opportunities, think creatively about challenges, resolve issues, make recommendations, and seek support when necessary.
- Organized: Strong project management and coordination skills. Able to handle multiple tasks and balance priorities.
- Team player: Able to work well both independently and within a team.
- Discerning: Make good judgement on the authenticity and relevancy of research findings.
- Analytical capability: Effectively analyze and synthesize academic research articles to generate strategic recommendations and practical actions.
- Communication: Appropriately present often complex information in plain language, with the ability to target different and cross-cultural audiences.
- Meticulous: Exercise great care in collecting and managing technical knowledge with high degree of accuracy, consistency, and rigour, down to the last detail.
- Research: Able to conceptualize, plan, and conduct high quality practical research projects.
- Languages: Fluent French and / or Spanish an asset (verbal and written)
For application and more information: http://www.cawst.org/en/get-involved/employment/629-knowledge-and-research-coordinator
Only completed applications will be considered. No calls please – only qualified candidates will be contacted for a personal interview.